Return Policy

Thank you for choosing Minque. If you are not entirely satisfied with your purchase, we’re here to help.

RETURNS
You have 14 calendar days to return an item from the date of invoice. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase, please return your item to:

Minque
Margrietlaan 67
5701 EC Helmond
The Netherlands

REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

CONTACT US
If there has been a mistake with your order, please contact us via info@minque.nl or our contact form. We will respond within 1 working day with a fitting solution.